Answers for distributors and trade partners on pricing, MOQs, lead times, and how to get started.
Distribution Partnership
Who can become a FIXORA distribution partner?
We work with distributors, wholesalers, lumber yards, and trade suppliers serving the US and Canada.
Do you have minimum order quantities (MOQ)?
Yes, and they're kept practical. MOQs vary by line — our sales team will give you the numbers for the categories you plan to carry.
Do you offer exclusive distribution opportunities?
Territory arrangements are available for qualified partners, case by case. Contact sales to discuss your market.
How do I become a distributor?
Send an inquiry from the Partner or Contact page. After a short review of your business, we'll follow up with wholesale pricing, terms, and next steps.
Products
What product categories does FIXORA offer?
Four lines: smart locks, door hardware, door hardware accessories, and cabinet and furniture hardware. The range is intentionally focused so it's easy to stock and sell.
Can I request product catalogs or technical specifications?
Yes. Downloadable catalogs are in the Resources section, and our sales team can send detailed specs or drawings on request.
Do you support private label or OEM projects?
Yes. Because we source factory-direct, we can run private label and OEM programs for qualified partners. Send your requirements and we'll advise on feasibility and volumes.
Supply & Logistics
Do you stock inventory in the US?
Yes. We hold stock at our Ontario, California distribution center so core items ship without an ocean freight wait.
What are your typical lead times?
In-stock items ship promptly from California. For replenishment or larger programs, we confirm lead times when you order.
Can you support large-volume orders?
Yes. Direct factory access plus ProBuilder US lets us handle large-volume and recurring orders. Talk to sales for volume planning.
Support & Warranty
Do you provide technical support?
Yes. Our Ontario, California team handles product questions, spec help, and after-sales support for you and your customers.
What warranty do your products include?
FIXORA products carry a manufacturer's warranty against defects in materials and workmanship. Specific terms vary by product line — contact us for details.
Business & Service
Which markets do you currently serve?
The North American trade — distributors, lumber yards, builders, and specifiers across the United States and Canada.
Why work with FIXORA instead of importing yourself?
You still get factory-direct pricing — but with stock in California, a sales team in your time zone, and someone accountable when an order needs fixing.
How can I contact your sales team?
Email service@fixora-hardware.com or use our Contact page. We'll respond promptly with the information you need.
Didn't find your answer?
Our California sales team can help with product questions, wholesale pricing, and distribution.